Call to Order
Chairperson Mary Hunter called the meeting to order at 1:32 PM
with a quorum present.
Minutes of Previous Meeting
(Available on the website)
Chairperson Hunter asked for discussion of the Minutes of June 29,
2006.
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Motion: |
Commissioner Doll moved the Minutes of
June 29, 2006 stand approved. Commissioner Collins seconded
the motion. The minutes, by unanimous vote, were approved. |
Financial Report
Jim Kuhlman reported year end sales were very strong for the fiscal
year ending June 30th. Sales were up 9.6% in dollars and volume
was up about 7% in bottles, gallons and cases. The average sale
amount per gallon in FY06 was $43.45 compared to FY05’s total
of $42.36 resulting in a 2.6% increase over last year.
In September, sales were up $1.5 million for the month; year-to-date
sales through the first quarter were up $3.9 million for the equivalent
of 10.7%.
In previous years, the Division and brokers have hosted an annual
holiday show in October. In lieu of the show this year, the Division
allowed the brokers to take holiday orders directly from the retailers
during the month of September. Suppliers offered deep discounts
for the month of October anticipating that retailers will take advantage
of the discounts for their holiday product.
Kaizen Event Update
The division held a second Kaizen Event September 25 – 29th
dissecting the accounting invoice process and the beer wholesalers’
tax collection process. Jim Kuhlman commented that the Kaizen Event
is unique in that decisions made during the weeklong process are
implemented during the week of the Kaizen or the following week
if at all possible. Both Mr. Kuhlman and Mr. Walding explained the
process as illustrated on the many notes posted throughout the board
room diagramming each step taken in the invoice and tax collection
process. Each function was analyzed to see if that particular function
could be eliminated or changed to streamline and automate the process.
The beer tax collection process was streamlined from 54 steps to
20 steps. Although the invoicing process resulted in fewer step
reductions, there were several internal changes made that will assist
in the process. According to Mr. Kuhlman, the Kaizen event identified
areas where the division can now move forward with IT staff and
outside vendors to automate and improve the process. The division
has purchased equipment for the drivers to scan returned items in
the field resulting in instant credit and improved customer service.
In addition, the in-house workload will be reduced.
Mr. Walding added the three key elements are: education, renovation
and automation. The process is now set to go forward with the automation
which will allow the beer wholesalers to pay their taxes on-line.
Future Kaizen Events will include the Licensing Division as well
as possibly revisiting the Order Entry Division to make further
improvements.
Warehouse Update
The Division assumed the warehouse duties in May resulting in the
Division assuming both the warehouse and trucking operations for
the first time since 1991. Lynn Walding reported the following items
have been or are being addressed:
1. General Services has issued bids for fork lifts, double pallet
jacks, and a scissors lift.
2. A person has been hired to clean full time in the warehouse area.
3. An architect has been consulted regarding the possibility of
using an energy savings insulation material that lets light through
to replace the existing windows.
4. Negotiations have taken place with a vendor for recyclable materials
(cardboard, paper, plastic and glass).
5. The Division no longer allows vendors to ship product on slip
sheets. The Division has gone from buying pallets at a cost of about
$20,000 a year to selling them for an estimated yearly gain of $60,000.
6. The dock doors will be retrofitted and the warehouse restrooms
will be redone.
7. Staff has been visiting other warehouse to glean ideas on the
best way to utilize existing space and increase the vertical space
in the warehouse to carry more products. The goal is to install
racking in the spring without disrupting regular business hours
or closing down the operation.
8. The Division is working toward eliminating the Special Order
Products and stocking an additional 3,000 to 4,000 items. Slide
racking would allow the Division to add significantly more product
in a small amount of space.
Proposed Rule for Instant Rebate Coupons
Lynn Walding gave a brief overview explaining the definition of
an instant rebate coupon. The commission packet contained a draft
Administrative Rule proposal based on the draft rule presented by
Anheuser Busch at the June commission meeting. The commissioners
were also given copies of two Attorney General Opinions –
one written by Lynn Walding in 1994 when he was an Assistant Attorney
General and the other written by Assistant Attorney General John
Lundquist in 2003. Mr. Walding gave a brief overview of the two
A. G. Opinions. He also talked about the Costco Case challenging
Washington’s legislation that restricts certain practices.
Washington lost that challenge.
In September Mr. Walding met with the liquor distributors regarding
the coupon issue. Although the Iowa ABD is required to sell spirits
at the same price without regard to quantity purchased or distance
of delivery, the law allows suppliers to give discounts provided
they sell it at the same price to everyone. The brokers publish
their promotions in the monthly ABD News publication so the Division
knows what deals are being offered to retailers; however, that is
not the case with wine and beer.
Mr. Walding also met with Miller Corporate and Miller wholesale
distributors who were concerned about regulating and restricting
coupons. A major item of concern was the stipulation that coupons
could not be over $1.00. The Miller contingent also suggested that
15 days written notice of the instant rebate coupons promotion gave
too much notice to the competition. Following their meeting, Mr.
Walding received a letter from Miller Corporate stating that Miller
“strongly opposed” the model draft proposal presented
by Anheuser Busch. The Miller representatives have not seen the
revised draft proposal. The revised draft proposed rule eliminates
the stipulation that coupons can not be over $1.00 and requires
only two days written notice. The Miller representatives appear
to be against the general concept of initiating a rule arguing that
two-tier pricing is against the law and the Iowa Alcoholic Beverages
Division needs to regulate existing laws.
Administrator Walding also received a brief email from DISCUS stating
they also oppose the rule. DISCUS did not understand that they would
still be allowed to give coupons. After explaining Iowa’s
system to them, DISCUS does not appear to have a problem with the
rule.
Mr. Walding suggested the internet would be an easy way to track
the coupons. The subpoenas issued last summer revealed that wholesalers
are not tracking who receives and redeems coupons. As a result the
ABD has no way to verify if the coupons are being supplied to everyone
in the wholesaler’s market area. If the Commission proceeds
with the proposed rule and it is implemented, the ABD will create
an on-line system to monitor the coupons. The supplier or wholesaler
will be required to register the offer on-line, state who will receive
the offer and the timeline for the offer. This will provide transparency
for competitors, retailers and regulators.
Another issue of concern is the coupon tie-in promotion. The example
given was the coupon might be good for $3.00 off Kingsford charcoal
with the purchase of a particular brand of beer. In the example
given, the coupon is paid for by the non-alcohol entity (Kingsford
charcoal). The practice is legal according to Assistant Attorney
General Lundquist.
Mr. Walding explained the process for adopting an Administrative
Rule. If the Commission chooses to adopt the proposed rule or a
similar one, the rule is filed with the Administrative Rules Review
Committee which begins the process. A public hearing will be held
and the rule will come back to the Commission for approval before
it takes effect. The legislature may also intervene at some point.
There was a great deal of discussion regarding “market area.”
Commissioner Doll explained that the instant rebate coupon is generated
from the supplier who determines the dollar amount. Mr. Doll’s
distributorship has 11 counties in southwest Iowa where he competes
against two Miller wholesalers. One Miller distributor has three
of the same counties as Commissioner Doll. The other Miller distributor
has 14 counties – some of which are in Commissioner Doll’s
territory. The distributors compete against each other within their
territory or “market area” – not against the entire
state. The coupons are distributed to all retailers within their
competitive territory. In Commissioner Doll’s case he could
have coupons distributed within his territory that competed with
only the Miller distributorship that shared the same 3 counties.
Commissioner Doll commented it would be fairly simple to define
the wholesale territories which are defined by roads and highways
not necessarily by counties.
Commissioner Doll expressed his concern about the proposed two
day written notice posting period. He stated it is difficult to
notify all retailers of a promotion within two days. He prefers
14 or 15 days written notice. Commissioner Doll pointed out that
the ABD News with the spirits promotional material is sent out approximately
one month in advance. Mr. Walding stated the intent is to serve
as a vehicle for retailers to let them know what discounts are available
rather than to make sure other wholesalers know what the competitor
is offering.
Commissioner Hunsaker asked how the ABD will enforce the rule and
what sanctions the wholesaler will face for noncompliance. Mr. Walding
stated typically when a complaint is received the Division calls
the wholesaler about the issue. According to Judy Seib the Division
can impose a fine up to $1,000 per violation. Also a suspension
up to 365 days can be invoked. In the most egregious cases the license
can be revoked for a period of 2 years. In addition, there could
be retribution from the retailer who was not given the instant rebate
coupons.
Commissioner Hunsaker commented there are two things not addressed
in the proposed rule: 1) the geographic area is not defined and
2) number 5 in subsection c neglects to set an amount for the handling
fee. Mr. Walding stated that the public hearings will provide additional
input. Based on that input, geographic area can be defined if needed.
According to Ted Powers from Anheuser Busch the handling fee is
generally a standardized customary handling fee paid to the clearing
house.
The wholesaler who distributes the coupon will be responsible for
posting the coupon offers on the website. Mike Brewington from Iowa
Beverage asked what happens when the brewery offers a coupon in
the state (as happens about 60% of the time) but the wholesaler
as an independent business person decides not to offer the coupon.
Mr. Walding stated an option is to have the supplier post the statewide
or territorial offer.
Mr. Brewington pointed out that the consumers, not the retailers,
are the recipients of the coupons. Mr. Walding responded there have
been allegations made by industry members that there is two-tier
pricing taking place. The retailers are not offering the coupon
to the consumer; or they are offering the coupons to select retailers
resulting in giving one retailer an unfair advantage over another
retailer. Mike Brewington suggested there is no need for a new rule.
If wholesalers or brewers are violating the law, the Division needs
to enforce the existing laws. A great deal of discussion ensued.
Bob Fahr from Fahr Beverage in Waterloo suggested that the proposed
rule include the requirement that the wholesaler document 1) the
coupon promotion, 2) how many coupons went to each retailer, and
3) the number of coupons redeemed. He also suggested including scan
backs in the proposed rule. Commissioner Doll agreed scan backs
should be included. Commissioner Doll gave the following explanation
of a scan back: “A brewer tells us one convenience store chain,
if you buy Budweiser 12 packs, I’ll give you $1 off on every
one you scan. You prove to me that you sold it and I’ll give
you $1 back.”
Lyle Stutzman from Johnson Brothers explained the wine industry
generally offers coupons in conjunction with the purchase of another
product. In many cases the coupon offer is for $1.00 off a non-wine
product and is usually paid by the non-entity product. If the consumer
does not purchase the correct item in the correct size, the cash
register will reject the coupon. Mr. Stutzman also commented that
he does not get enough coupons for every store so the coupons are
usually distributed to those stores who sell the most of that particular
product. The coupon is usually placed on the collar of the bottle
or on the display. Mr. Stutzman would be glad to publish his coupons
in his monthly price book which is a public record.
Commissioner Hunsaker commented the Commission doesn’t want
to write a rule that is not enforceable. He suggested that the Division
cares about who is paying for the coupon even if the coupon is paid
by the co-product because it could become two-tier pricing. If all
coupons became co-product coupons it would render the rule ineffective.
There was a great deal of discussion regarding co-product coupons.
Commissioner Clayton worried that a sale might not take place with
the instant rebate coupon. Jerry Fleagle from the Iowa Grocers Association
reminded the commissioners that it is mail fraud if a retailer accepts
coupons for product he doesn’t have. The clearing house tracks
the coupons very closely and challenges the retailer in audits to
provide proof of purchase. The clearing house has averages for store
sizes with ranges of what a store of a certain size will probably
redeem. If the retailer gets outside the range, the clearing house
usually challenges them.
Commissioner Hunsaker stated that the trade practice rules currently
state that coupons have to be offered to everybody and if they are
not the wholesaler is in violation. He asked why the Commission
needed to create extra rules when there are rules in place.
More regulation is needed in the industry to create a level playing
field according to Commissioner Doll. Ms. Seib added that, due to
lack of staffing, regulation is reactive rather than proactive.
The allegation alluded to earlier is between a retailer and a brewery.
The allegation is currently under investigation by the Division.
Commissioner Clayton commented that it is a violation of the three-tier
system for the brewer to bypass the wholesaler.
Ted Powers from Anheuser Busch stated the new rule does not eliminate
coupons. Posting the coupons online makes the coupons more public
and provides transparency to the program. Mr. Powers stated he did
not know of any issues with redemptions. Anheuser Busch is concerned
with the competitive pressure applied when coupons go to one chain
or store in a particular city.
Cal Hultman who represents Miller Brewing commented that a rule
would not accomplish what the Division wants because it doesn’t
get to the point of where the coupons really are. Nor does it clarify
where the problem is occurring or who is causing the problem. Mr.
Hultman does not see how the areas can be defined unless the state
determines the distribution areas for each distributor. He also
stated that the legislature was not interested in the issue last
year. Mr. Hultman suggested the Division should deal with the problem
by enforcing the current law with the penalties provided. Mr. Powers
pointed out that the new rule will give the Division the ability
to enforce the violations because there will be a tracking mechanism.
Bob Fahr stated that violations are occurring and it is a major
issue. He added that the industry has addressed it from a self-policing
aspect which hasn’t worked. Regulations on the books are not
clear and aren’t being enforced according to Mr. Fahr. He
recommends the Commission make concise rules for enforcement and
for posting the instant redeemable coupons and scan backs so they
are all under the same regulation.
Bob Hunt from Coors Brewing Company asked if the Division has sent
a recent circular to industry members restating the current laws
and legalities. Mr. Walding responded the Attorney Generals’
Opinions were sent.
Bob Fahr stated the ABD needs field enforcement personnel on the
street to enforce the laws and do the audits. When the state had
auditors the records were tight and there were no problems.
Judy Seib asked the following questions and received the following
responses:
1. Is there any coupon, IRC or any offer made directly to a retailer
that the wholesaler is not aware of in your territory?
No – we call on our customers every day so we know what’s
going on in the stores.
The brewery tries but they do not control the wholesaler prices,
promotions or sales.
2. Are there opportunities where the wholesaler will discount beer
or wine without including the manufacturer?
Yes, Wholesalers will discount beer (hot deals) that is close to
code to move it out of the warehouse.
3. Does the hot deal go to all retailers or specific retailers
with higher turnover rates?
It goes to all; however, some wholesalers do not have the same practice.
4. Is the scan back more subject to abuse than the IRC?
Scan backs are probably more reliable than IRCs.
5. When IRCs are received from the brewery who affixes them to
the product?
Coupons are affixed at the retail establishment by the pre-sells
who put it on the package. The drivers verify the coupon is on the
product at the time of delivery. The coupons are given to every
salesman who offers the coupons to accounts who handle the product.
More discussion ensued on why coupons are produced and how wholesalers
determine to whom they are going to distribute the coupons.
Mike Heller asked for clarification on the definition of market
area. If the definition extends beyond the coupon area, such as
quantity discount pricing, that will be a concern to the industry.
Mr. Walding replied that the rule applies only to coupons; however,
it could set a precedent. Mr. Heller stated that the Iowa Wholesalers
Beer Distributors Association has no position regarding the rule.
The Association is only concerned that if market area is defined
in one area it may have ramifications in another.
Lynn Walding again stated the Commission needs to decide 1) do
they want to go forward with a rule or continue with the current
practice, and 2) if they do go forward, do they want to pass the
rule as defined in the packet or another version. Items to discuss
and further explore are set backs, market area and who gets the
coupons. Should the list of items on page 2 in section C of the
proposed rule be expanded?
Commissioner Collins asked for more information on what and how
big the problem is. She stated if only one wholesaler is creating
the problem, it isn’t necessary to change the rules. Mr. Walding
replied that he has no inside knowledge. Some complaints have been
filed and the Division is investigating them; however, few complaints
do not necessarily mean that there are few problems. Commissioner
Collins stated that she likes the fairness of the rule because the
small operator should have the same opportunity for coupons as the
larger operators. Discounts by volume are discriminatory according
to Commissioner Collins. She wants the retailer and the consumer
protected.
Mr. Walding reiterated that coupons are legal. Two-tier pricing
is not legal. The question is whether some wholesalers are bypassing
the three-tier system with the coupons. The Division currently has
no way to coupons. The rule will provide a system with some transparency
providing a vehicle for retailers to know what is going on so they
can file their complaints and ask their wholesaler for the same
discount. A system can be designed that is fairly simple according
to Mr. Walding.
Commissioner Clayton stated the Commission should go forward with
the process and try to define the geographical market area on a
rather specific basis. Commissioner Clayton prefers to deal with
the scan back issue separately because it is a more complex issue.
He pointed out that under the three-tier system the brewery is not
supposed to be dealing directly with the retailer.
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